Last Updated: November 9, 2026

jschannel.store (hereinafter referred to as "we", "us", or "the Company") attaches great importance to your privacy. This Privacy Policy is formulated in accordance with the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of the Hong Kong Special Administrative Region) (hereinafter referred to as the "PDPO") to explain how we collect, use, store, share, and protect your personal data.

This Privacy Policy constitutes an integral part of the Website’s Terms and Conditions of Use.

1. Collection of Personal Data

We may collect your personal data when you use our Website, social media platforms, mobile applications, or participate in our activities.

Data Voluntarily Provided by You:

• Personal Contact Information: Name, gender, month and year of birth, mailing/delivery address, email address, mobile phone number.

• Account and Transaction Information: Username and password, payment details (such as credit/debit card information and billing address), purchase history, and product preferences.

• Communications and Content: Reviews, comments, photos, videos provided by you, and third-party contact details you authorize us to contact.

• Social Media Information: Profile pictures, preferences, friend lists, etc., obtained when you log in or interact via social media accounts.

Automatically Collected Data (Cookies & Tracking Technologies):

• When you browse the Website, we may automatically collect your IP address, browser type, device information, visited pages, and geographic location through technologies such as Cookies, web server logs, and Web Beacons. You may refuse Cookies through your browser settings, but this may affect the normal operation of certain features on the Website.

You are free to choose whether to provide your personal data; however, failure to provide essential data may result in our inability to provide you with relevant products, services, or process your orders.

2. Purposes of Use of Data

We collect and use your personal data strictly for the following purposes:

• 2.1. Processing, confirming, and following up on your orders, payments, deliveries, and after-sales services.

• 2.2. Managing and maintaining your member account on the Website.

• 2.3. Responding to your inquiries, suggestions, or complaints.

• 2.4. Providing personalized product recommendations, website content, and advertisements aligned with your interests.

• 2.5. Organizing and managing special events, lucky draws, contests, surveys, and promotional offers.

• 2.6. Operating, evaluating, and improving our business (including product development, data analysis, system maintenance, and accounting audits).

• 2.7. Complying with applicable legal requirements, regulatory rules, and the Company’s internal policies.

3. Direct Marketing

We intend to use your name, email address, phone number, and correspondence address to send you marketing information regarding the Company’s products, services, promotions, and events via email, SMS, instant messaging software (such as WhatsApp), or mail.

We will not use your personal data for direct marketing without your consent. At the time of data collection, we will provide an appropriate checkbox to obtain your explicit consent (Opt-in).

Opt-out (Cancellation of Subscription): You have the right to request us to cease using your personal data for direct marketing purposes at any time free of charge. You may do so by clicking the "Unsubscribe" link in promotional emails or by contacting our Privacy Officer.

4. Sharing and Disclosure of Personal Data

We will not rent, sell, or disclose your personal data to third parties for their independent direct marketing purposes. We will only share your data under the following circumstances:

• 4.1. Service Providers: Authorized third-party service providers acting on our behalf to perform functions, including payment processing platforms, logistics and courier companies, web hosting providers, and data analytics institutions. These providers are permitted to use the data solely for performing specified services.

• 4.2. Social Networks and Third-Party Widgets: If you use social media plug-ins on the Website (such as Facebook "Like" or share buttons), relevant data may be shared with those third-party platforms.

• 4.3. Legal and Safety Reasons: We reserve the right to disclose relevant data when required by laws, regulations, court orders, requests from law enforcement agencies, or to prevent financial loss, fraud, and illegal activities.

• 4.4. Business Transfers: In the event of a merger, acquisition, asset restructuring, or sale involving the Company, your personal data may be transferred to the new owner as part of the assets, and we will require the transferee to continue fulfilling this Privacy Policy.

5. Cross-Border Data Transfer and Retention Period

• 5.1. Cross-Border Transfer: Our servers or partner service providers may be located outside Hong Kong. We will ensure that overseas recipients adopt protection standards no lower than those required by the PDPO to safeguard your personal data.

• 5.2. Retention Period: We will only retain your personal data for as long as reasonably necessary to fulfill the purposes for which it was collected (including satisfying legal, accounting, or reporting requirements). When data is no longer required, we will securely destroy or de-identify it.

6. Security of Personal Data

We implement appropriate administrative, technical, and physical security measures (such as encrypted transmission technology) to prevent unauthorized access, loss, alteration, or disclosure of your personal data. However, please note that internet data transmission cannot be guaranteed to be 100% secure, and you should also properly safeguard your personal account password and login information.

7. Your Rights (Access and Correction of Data)

In accordance with the Hong Kong Personal Data (Privacy) Ordinance, you enjoy the following rights:

• To ascertain whether we hold your personal data and request access to such data.

• To request us to correct any inaccurate or incomplete personal data.

• To request the cessation of using your personal data for direct marketing purposes.

If you wish to make any of the above requests or have any questions regarding this Privacy Policy, please contact us via:

• Email: cs@jschannel.store

• Phone / WhatsApp: +852 9291 4184

(Note: In accordance with the Ordinance, we may charge a reasonable administrative fee for processing data access requests.)

8. Amendments and Language Version

The Company reserves the right to amend this Privacy Policy at any time, and updated versions will take effect immediately upon posting on the Website. You are advised to review it regularly. This Privacy Policy shall be governed by the Chinese version. In the event of any discrepancy between any translation and the Chinese version, the Chinese version shall prevail.